Frequently asked questions
Find the answer to your question quickly and easily.
Signing up & earning points
Create a free account at Rogelli Club. Log in with your email address. You're a member straight away and receive a 10% discount code.
Already have an account with us? Simply sign up for Rogelli Club here. Log in when you place an order and you'll earn points automatically.
You earn 1 point for every euro you spend. For example, an €80 order earns you 80 points.
You earn points on the full order amount, including VAT. Shipping costs don't count.
Your points are added to your account as soon as your order has been processed.
You receive points straight away when you create an account. You also earn points when you add your birthday and follow Rogelli on Instagram.
Redeeming points
As soon as you have enough points for a reward. You can claim your first reward at 100 points, followed by rewards at 250 and 500 points. So an order of €100 already earns you a reward.
No, you only earn points on purchases made at Rogelli.com.
Expiry, returns & balance
Returning (part of) your order? The points you earned for it will be deducted from your balance. Your points reflect what you end up keeping.
No, your points don't expire.
Log in to your account. Your Rogelli Club overview shows your current balance and how many points you need for your next reward.